FAQ
FAQ - Frequently Asked Questions
1. What are your protective cases made of?
Our cases are made of silicone , which makes them durable, soft to the touch, and easy to clean.
2. Will my AirPods be well protected?
Absolutely! Our cases protect your AirPods from scratches, light bumps and dust. Plus, their fitted design ensures a secure fit without the risk of slipping.
3. Are these cases compatible with wireless charging?
Yes, all of our cases are designed to be compatible with wireless charging , you don't even need to remove them to charge your AirPods.
4. Are the cases easy to install and remove?
Yes, thanks to their soft silicone material, they can be easily put on and taken off without damaging your AirPods or the original case.
5. Can I attach my case to my bag or keys?
Absolutely! Each case comes with a handy carabiner to hang it wherever you want and take it anywhere.
6. Are the models suitable for all AirPods?
We offer models compatible with:
- AirPods 1, 2, 3 & 4
- AirPods Pro 1 & 2
Make sure to choose the version that matches your AirPods model when ordering.
7. What should I do if I have a problem with my product?
We are committed to satisfying our customers! If your product has a defect or does not meet your expectations, contact us via the Customer Service tab or by eMail info@coqlycase.com . We will find a solution together.
8. Do you offer any discounts or promotions?
We regularly offer promotions on our site! Don't hesitate to subscribe to our newsletter so you don't miss anything.
9. What are your delivery times?
Delivery times vary depending on your location. In general:
- Standard delivery: 4 to 6 working days
(In case of logistical problems can be up to 12 working days)
We do our best to ensure you receive your order quickly.
10. Can I give a case as a gift?
Of course! Our cases are perfect as an original and practical gift.
This FAQ should give your customers confidence and answer all their concerns. 😊